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Age Verification Information on KING's Pipe

Why Do I Need to Undergo Age Verification?

Age Verification is now a federal and state legal requirement to purchase tobacco and vape products online. Before we can process your order for shipping, you'll be required to validate that you are of legal age to purchase tobacco products in your given state.

You can find the minimum age requirements for your state here.

 

What Platform is Used for Age Verification on KING's Pipe?

We use BlueCheck Age and Identity Verification App.

The BlueCheck Company is based in Austin, TX. Their software is used by several online businesses to meet US Federal State compliance.

The BlueCheck platform is proven to provide a safe and secure way for customers to verify their identity and age.

 

How Does BlueCheck Work on KING's Pipe?

  1. When a customer places an order, BlueCheck uses the information entered at the Checkout for the verification.
  2. If BlueCheck need additional information to complete the Age Verification process, a pop-up will appear AFTER Checkout and will ask the customer to complete the age verification. Additional information may include the last 4 digits of your SSN and photo ID.

 

Why Would BlueCheck need the Last Four Digits of my SSN?

The information is used ONLY to attempt an automatic age verification. The information is neither stored nor shared by BlueCheck.

Why am I being asked for a Photo ID?

If additional information is needed to complete age verification, you may be asked to submit clear photos of yourself holding your ID (selfie) and a photo of your ID. It is important that your photos meet these requirements otherwise BlueCheck will be unable to confirm your age.

Photos are only reviewed by trained BlueCheck staff, based in Austin, Texas. Photos are used for the sole purpose of completing age verification and are securely transmitted via an encrypted protocol. Once verified all photos are removed from online servers.

 

Why isn't my photo ID be accepted?

For your photo ID to be validated and accepted, the name on the photo ID must match the name on your order. BlueCheck will not accept another person's photo ID for your order.

A photo ID must be legible. Photos must be clear enough for BlueCheck staff to see and read the information to validate the requirements.

 

Who Should I Contact if I'm Having Trouble with Age Verification?

If you are having trouble with age verification or need help verifying your age, please reach out to BlueCheck support at help@bluecheck.me

 

IMPORTANT

Blue Check age verification requires the name in the shipping address and the name on the ID or SSN to be matched.

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